Professional Dog Waste Removal Services

We are a prepaid subscription service. All services must be paid in full on the first of the month. Upon sign up for service, customers will be pro-rated based on the remaining service days in the month. Services are auto-billed monthly to the credit card on file.

As the client, you are responsible for maintaining safe access into and out of the yard. Pets should be confined and away from service area at time of service. If we are unable to clean due to access, you will be charged for that cleanup. Immediate notification of any changes in the number of pets and prompt payment of balances due.

Inclement weather may make it hazardous or impossible to make a scheduled cleanup. In this event, we will be responsible for servicing your yard as soon as possible. Visibility is key to effective cleaning. Areas obscured by overgrowth or debris may not be fully serviced, and clients will be notified of such conditions. Areas beneath trampolines, within dense underbrush, or behind obstacles posing safety risks are excluded from service.

In the event that a yard must be "skipped" for reasons beyond our control, such as but not limited to presence of pet in service area, incorrect gate code, or locked gate, you will be notified in the client portal and serviced on your next regularly scheduled service date.

If for any reason your pet(s) will not be using the yard for a certain period (i.e. vacation, illness, etc.) and you do not wish to be charged for an unnecessary visit(s), please let us know in advance to pause the service.

We assume no liabilities for damages to yards, gates, pets or other properties.

US federal regulations require that organizations obtain informed consent from recipients before sending text (SMS) messages. With your consent, Pro Pooper Scoopers would like to send text (SMS) messages to the mobile number you have provided to us. By submitting your information you acknowledge that you agree to participate in our text (SMS) messaging service. You may withdraw from text messages at any time by replying with STOP. Our use of text (SMS) messaging service is designed to provide you with helpful information, reminders, and notifications via text messages sent to your mobile phone. We may use text (SMS) messages to communicate with you for a variety of purposes, including:

– announcements and reminders of upcoming events

– reminders about upcoming visits to provide service as requested

– communication regarding your request for service as well as promotions and offers from our company.

Fees and Promotions are subject to change at any time. In this rare circumstance, you will be notified at least two (2) weeks prior to any changes.

Either party may terminate service (in writing) at any time. In the event that you have signed up for the 3 month contracted services and you chose to cancel before the contract end date, you will be charged 50% of the remainder contract for cancellation fees. Unpaid balances are due within 15 days.

By initiating service, both parties agree to the above terms and responsibilities.